Subsidence Advisory NSW Independent Assessment Scheme

  • Mandatory
Updated: 28 Apr 2020
Date:
1 Oct 2017 - 31 Dec 2023
Scheme Number:
SCM4721
Type:
Whole of government
Managed:
Subsidence Advisory NSW
The scheme covers services for the investigation of possible damage from mine subsidence and other services required during the claim assessment process.

The scheme has been established as part of large scale reforms to Subsidence Advisory NSW's governing legislation and operating framework as it is now outsourcing the claims assessment and other associated services process.

Following stakeholder feedback, the government agreed that using private sector service providers to:

  • investigate claims for possible damage from mine subsidence
  • provide other claims assessment functions.

would increase the efficiency and transparency of the claims compensation process.

Range of services

Prequalified suppliers offer the following professional services:

  • building inspector and estimator
  • civil engineering
  • environmental studies
  • geotechnical engineering
  • property valuation
  • quantity surveying
  • rail engineer
  • structural engineering
  • surveyor
  • utility and asset locating consultant.

For more details on each category, view the guidelines for applicants PDF, 301.61 KB.

Key benefits

The scheme provides simple access for NSW Government buyers and industry vendors. It promotes increased competitiveness to enable agencies to obtain better value for money.

Benefits for suppliers

  • An online application removes lengthy and expensive tender processes.
  • Suppliers can be added regularly, giving agencies continual access to new suppliers and emerging technologies.
  • Streamlined categories enable suppliers to align their offerings and increase their chances to provide services to government.
  • A short-form contract with simplified terms helps small to medium enterprises (SMEs) and reduces the costs of doing business with government.

For a list of suppliers please email subsidenceaccounts@customerservice.nsw.gov.au

Buyers can access the scheme through eQuote. It allows buyers to download supplier lists, create and issue requests for quotes/proposals and award contracts online. eQuote training is available for agencies.

To get access to eQuote, please contact your agency's eTendering administrator to have the appropriate role (agency buyer) added to your NSW eTendering profile.

If your organisation does not have access to the eQuote system and you need urgent access to supplier lists, please email nswbuy@treasury.nsw.gov.au

Engaging a supplier

Once you have selected an appropriate service provider, you need the order to engage them.

To do this:

  1. Complete the appropriate SA NSW short form standard form of agreement SA NSW short form agreement DOCX, 1101.73 KB.
  2. Issue a purchase order with a special condition that states “under the terms and conditions of the SCM4721 agreement terms and conditions".

After the supplier has completed services, we need to measure their performance.

Performance evaluation

In order to ensure that NSW Government agencies get the maximum value out of the scheme, simple tools help you manage contracts under this panel. The tools ensure that all service providers provide the level of service that you need.  They also give you the opportunity to rate the service from different suppliers.

Performance reporting ensures continuous improvement and identifies and resolves any project issues.

It is recommended that you complete a supplier performance survey for each engaged supplier at the completion of an engagement.

The individual project manager is responsible for the submission of the report at the completion of the engagement. This must be provided to subsidenceaccounts@customerservice.nsw.gov.au

Download the Performance report template DOCX, 81.52 KB.

Applying to the scheme

The scheme is open and suppliers can apply through eTendering.

Applicants will be notified of an outcome within a few weeks of their submission.

Download the guidelines for applicants. PDF, 301.61 KB

Updating your details

Updates can be made through eTendering.

View the instructions for how to update your company details DOCX, 1257.62 KB and how to update your insurance information DOCX, 1339.75 KB.

Managing requests

Suppliers on the scheme may receive a request for services (RFx) from potential buyers via email or through eQuote.

Suppliers can view requests, send intent to respond, respond to a request, ask questions, withdraw a response or decline an invitation online.

Buyers will evaluate the responses they receive from selected vendors and notify suppliers accordingly.

eQuote training is available for suppliers in responding to requests for quotation.

Code of conduct

The supplier must, in carrying out this agreement, comply with the codes, policies, guidelines and standards listed in the terms and conditions.

Guidelines and conditions

Applicants have the ability to apply for regions and work categories that match their area of expertise.  This provides opportunities for small to medium size businesses, particularly in regional areas, to qualify for the scheme.

Providing feedback

Feedback on the scheme may be provided at any time.

View the feedback form DOCX, 36.99 KB for suppliers.