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Collaboration Services for DCS and GovConnect Agencies - CSD18140

Description

Collaboration Services project aims to enhance DCS Microsoft 365 infrastructure by providing ICT professional services ‘Resources for Hire’.

Overview

Managed:
NSW Department of Customer Service
Primary contact:
Mohamad Kheir
csd18140@customerservice.nsw.gov.au
Type:
RFT (Open)
Category(s):
Information and technology
Opportunity ID:
CSD18140
Locations:
All regions
Covered procurement:
Yes
Multi agency use:
No
Related opportunities:
None
Publish date:

10-Dec-2024

Close date:

05-Feb-2025 3:00 PM

Completion date:

31-Jul-2025

Estimated decision date:

30-Jun-2025

Project goals

The Collaboration Services project aims to enhance DCS Microsoft 365 infrastructure by providing ICT professional services ‘Resources for Hire’. These services will support end-user operations across three key areas:1.365 Cloud Support2.Meeting room Support3.365 Cloud application and development administration

Scope

Please see requirements section for further tender documentation and details

Additional details/instructions

Tenderers to inform themselves that clarifications requiring a response from DCS for CSD/18140 Collaboration Services will be accepted up until 5pm (AEDT) on Thursday 28th January 2025. During the period of 20th December 2024 to 6th January 2025, response to clarifications will not be provided. Responses may not be issued for clarifications received after the 5pm, 28th January 2025.

Requirements

Mandatory requirements

  1. Scheme membership (SCM0020) *

    Information and technology

    This procurement category has a mandated scheme.

    This category has a mandated scheme, to be awarded this contract you may need to be a member of the ICT Services Scheme SCM0020.

    Are you a member of SCM0020?

    Response type

    Radio button (Yes/No)
  2. Social procurement (Aboriginal Procurement Policy) *

    Information and technology

    Category and estimated value is subject to social procurement.

    If you are successful in winning this opportuntity you will be required to submit quarterly reporting, do you agree?

    Response type

    Radio button (Yes/No)
  3. Social procurement (Shorter Payment Terms Policy) *

    Information and technology

    Category and estimated value is subject to social procurement.

    If you are successful in winning this opportuntity you will be required to submit quarterly reporting, do you agree?

    Response type

    Radio button (Yes/No)
  4. Social procurement (SME Policy) *

    Information and technology

    Category and estimated value is subject to social procurement.

    If you are successful in winning this opportuntity you will be required to submit quarterly reporting, do you agree?

    Response type

    Radio button (Yes/No)

Opportunity requirements

1.

Tender Documentation

Please find tender documentation attached to form your response:

  1. 01. CSD18140 RFT - Part A - Request for Tender - Conditions of Tendering
  2. 02. CSD18140 RFT - Part B - Request for Tender - Returnable Schedules
  3. 03. CSD18140 RFT - Part B - Attachment A - Statement of Work
  4. 04. CSD18140 RFT - Part B - Attachment B - Pricing Template
  5. 05. CSD18140 RFT - Part C - ICT Agreement - DRAFT
  6. 06. CSD18140 RFT - Part C - Services Module - DRAFT

Response type

File upload (Multiple)

Evaluation

Weighting

The evaluation weighting is an estimate and is subject to change.

Price
40%
Non price
60%

Terms and conditions

Global terms and conditions

Notices

No notices have been posted for this opportunity.

Amendments

24 Jan 2025 14:48 PM
Addendum 2 : Answers for vendor clarifications
16 Jan 2025 9:25 AM
Addendum 1 : Answers for vendor clarifications
12 Dec 2024 10:05 AM
Updated procurement team members
12 Dec 2024 10:03 AM
Updated procurement team members
11 Dec 2024 15:02 PM
Tenderers to inform themselves that clarifications requiring a response from DCS for CSD/18140 Collaboration Services will be accepted up until 5pm (AEDT) on Thursday 28th January 2025. During the period of 20th December 2024 to 6th January 2025, response to clarifications will not be provided. Responses may not be issued for clarifications received after the 5pm, 28th January 2025.

View amendments to this opportunity