How to buy

Date: 7 Jan 2020 - 15 Sep 2020
Updated: 15 Sep 2020
Type: Whole of government


For pricing information, contact:

  • the supplier (view contact details in 'list of suppliers'), or
  • the contract owner (click 'contract owner' above)

NSW Government's rates include third-party personal injury and comprehensive motor vehicle insurance cover.  An excess of $500 ex GST applies to passenger vehicles and an excess of $1000 ex GST applies to commercial vehicles following a motor vehicle accident where the NSW Government traveller driving the vehicle is the driver at fault.


Contracted rates are subject to variation and will change in accordance with the price variation conditions contained in the agreement.

Queensland Government Chief Procurement Office is the principal of this contract and is responsibility for processing price variations and extensions.

Time and kilometre discounts

QGP0038-17 has achieved improved pricing for all jurisdictions using the arrangement.

Discounted time and kilometre rates exist for each supplier with rates and discounts based on the length of car rental.

Price breaks are indicated below. The longer the period, the greater the applicable discount:

  • 1-2 days
  • 3-6 days
  • 7-13 days
  • 14-27 days
  • 28+ days

International discounts

QGP0038-17 has secured discounts for international travellers that wish to rent a motor vehicle overseas.

Please contact the listed suppliers for further information in regards to international discounts.


All vehicles are supplied with a full tank of fuel and are to be returned with a full tank of fuel. If a vehicle is not returned with a full tank of fuel it will be refuelled by the supplier at a rate that is higher then the pump rate and charged back to the hirer.


Establishing an account with suppliers

In order to access QGP0038-17, accounts are required to be established with suppliers.

Customers wishing to open an account or make changes to an account with a supplier are advised to contact the supplier personnel listed in the approved suppliers section.

Contract orders

All car hire bookings should be booked through the approved supplier under NSW Government Contract 1008 Travel Management Services.

The NSW Government Contract 1009 Virtual Travel Card Payment should be used for payment of car hire.


Where a vehicle is no longer required, after being booked, the hirer will only be charged for vehicles which have left a depot or have been redirected prior to cancellation. In the majority of instances the cost incurred for cancellation will be the equivalent to one day's rental. Please contact the suppliers for further information.


Each supplier offers a delivery service within a certain radius of the rental car outlet. Customers should note that delivery services are usually based on availability. As a result, advance notice to the supplier is required and will assist them in making the necessary arrangements. Please contact the listed suppliers for further clarification.

Government taxes and charges

All taxes, duties and charges imposed or levied in Australia or overseas in connection with the performance of this agreement will be borne by the supplier.

Third party purchasing

Clause 6 of the Public Works and Procurement Regulation 2019 allows the NSW Procurement Board to provide access to suppliers of public sector bodies to state contracts standing offer agreements for the provision of goods and services. These suppliers are known as Nominee Purchasers. The public sector bodies making the nominations are known as Nominating Agencies.

'Nominee Purchaser' means a supplier to a public sector agency, nominated by the public sector agency to be authorised to place Orders under Standing Offer Agreements for works done as such a supplier and registered by NSW Procurement.

Access of nominee purchasers to NSW Government contracts standing offer agreements:

  • is limited to standing offer agreements relevant to the contract between the nominating agency and the nominee purchaser, and which are specifically listed in the nominee purchaser’s registration and
  • is for a fixed period of registration, usually ending on the completion of the term of the contract between the nominating agency and the nominee purchaser.

A nominee purchaser must not purchase goods or services under a NSW Government contract standing offer agreement, unless they are related to its obligations under a contract with a public sector agency and are used during the term of such a contract or included or incorporated in works, goods or services to be provided to the public sector bodies.