Multimedia Solutions Contract

  • Mandatory
Updated: 4 Oct 2019
Date:
1 Nov 2019 - 31 Oct 2022
Contract Number:
278
Type:
Whole of government
Managed:
Department of Education
The contract includes audio visual and sound system products, projectors, TVs, commercial displays, cameras and accessories.

Range of products and services

Bundled products

  • MLD bundles (main learning display on wall mounts, floor stands or mobile stands)
  • MoCoW bundles (mobile computer on wheels)
  • interactive panels and bundles

Bundled products may include a webcam, trolley or mount and are priced inclusive of delivery and installation.

Individual items

  • TVs and commercial displays
  • projectors and Interactive projector bundles
  • audio visual and sound system products
  • cameras and camera accessories
  • trolleys, mounts and other accessories.

Key contract features

  • The price quoted will include all costs associated with the delivery of products to eligible buyers anywhere within NSW.
  • 4 years onsite warranty on Interactive Panels, Projectors and related bundles. 4 years swap out warranty on MLDs and MoCoWs.
  • Where extended warranty is available, beyond the applicable minimum years, this may be offered to an eligible buyer on request.
  • Installation, decommissioning and extra-training services are available through the contracted suppliers.
  • Best Price Clause to ensure that Eligible Buyers receive the lowest possible Prices for products and services.
  • Capped pricing for product and services
  • Suppliers will provide a helpdesk during business hours

Key benefits

  • more suppliers, including a range of small and medium-sized businesses
  • 1,500+ products in a wider variety of brands
  • greater options that include delivery, warranties, support, service levels and risk protection

Agency savings opportunity

  • DoE will negotiate pricing at the state contract level.
  • Agencies are encouraged to run their own request for quotation process under the existing head agreement to test the market and ensure value for money outcome is reached.
  • Agencies may enter into a ‘Preferred Supplier Agreement’ with the Supplier. To be clear, Agencies may enter into Preferred Supplier Agreements with one or more suppliers on the Panel.

Insurance

The suppliers have:

  • public liability insurance with at least $20,000,000 in respect of each claim and for the total aggregate liability for all claims;
  • product liability insurance with at least $20,000,000 for the total aggregate liability for all claims; and
  • workers’ compensation insurance required by Law.

Eligibility to use contract

Public bodies can purchase from NSW Government contracts under Clause 6 of the Public Works and Procurement Regulation 2019.

How to register as an eligible buyer

To register as a new customer please complete the online registration form.

Once approved, you will be advised of your authorised buyer identification number and you are then eligible to use the NSW Government contracts. Please be aware this registration process may take approximately eight weeks.

Please email nswbuy@treasury.nsw.gov.au if you have any problems completing your application form or if you wish to check your registration status.

Complaints and disputes

If case of a dispute, both the buyer and the supplier must use their best efforts to resolve it.

The buyer should speak to the supplier's customer service representative first. If they can't solve the matter together, the buyer should then contact NSW Procurement.

If the dispute cannot be resolved by mutual agreement of both parties in consultation with NSW Procurement, it will be referred for expert determination. This more formal process will need a higher level of detailed documentation, correspondence and records.

Approved suppliers

Supplier

Interactive

panel

Interactive

projectors

Whiteboards

Commercial

display

TV AV sound
ASI Solutions Yes      
Desire AV Yes      
Digital Camera Warehouse       
ELB Pty Ltd Yes Yes   Yes Yes Yes
Fredon Technology Yes   Yes    
Integrate AV Pty Ltd  Yes Yes Yes Yes Yes Yes
Keepad Interactive Australia Pty Ltd YesYesYesYesYes

Kookaburra Educational Resources

Yes Yes Yes Yes Yes Yes

Modern Teaching Aids Pty Ltd (formerly Empowered Learning)

Yes     
Quadient Australia Yes     
Precision Aus Pty Ltd Yes YesYes Yes
Pro AV Solutions Yes     
Technology Core Yes    Yes
The School Locker Yes     
Visionext  Yes  YesYes 

Winc

Yes  Yes Yes
SuppliersInteractive panel bundle

MLD

MoCoW

Interactive projector bundle

Accessories and spare parts

Camera
ASI Solutions

Yes

Yes

 

Yes

Yes

 
Desire AV

Yes

Yes

 

Yes

  
Digital Camera Warehouse      

Yes

ELB Pty Ltd

Yes

Yes

Yes

 

Yes

Yes

Fredon Technology

Yes

Yes

Yes

   
Integrate AV

Yes

Yes

Yes

Yes

Yes

Yes

Keepad Interactive Australia Pty LtdYesYes YesYesYes
Kookaburra Educational

Yes

Yes

Yes

Yes

Yes

 
Modern Teaching Aids Pty Ltd (formerly Empowered Learning)

Yes

Yes

 

Yes

Yes

 
Quadient Australia (formerly Neopost)

Yes

Yes

Yes

Yes

  
Precision Aus Pty Ltd

Yes

Yes

 

Yes

Yes

 
Pro AV Solutions

Yes

Yes

Yes

Yes

Yes

 
Technology Core

Yes

Yes

Yes

 

Yes

Yes
The School Locker

Yes

Yes

    
Visionext

Yes

Yes

Yes  Yes
Winc

Yes

Yes

Yes

Yes

Yes

Yes

Website: All AV Pty Ltd

Holly Vautin
Phone: 02 8978 1740
Address: U59, 42-46 Wattle Road
Brookvale  NSW  2100
holly.v@proavsolutions.nsw.com.au

Helpdesk
Phone: 02 8978 1700

Website: Anabelle Bits Pty Ltd

Jason King
Phone: 0414 742 806
Address: Locked Bag 8, Botany NSW 1455
jking@asi.com.au

Helpdesk
Phone: 1300 130 837

Website: Desire AV Enterprises Pty Ltd

Richard Robinson
Phone: 0418 618 399
Address: 15 Fairlands RoadMeadowie NSW 2318
Email: richie@desireav.com.au

Helpdesk
Phone:02 4982 9529

Website: Digital Camera Warehouse

Sally Jeffery
Phone: 02 9789 9752
Address: PO Box 20 Canterbury NSW 2193
govsales@digitalcamerawarehouse.com.au

Helpdesk
Phone:1300 365 220

Website: ELB Pty Ltd

Marie Bolton
Phone: 0408 550 570
Address: Locked Bag 4444, St Leonards NSW 1590
Email: mbolton@elb.com.au

Heldesk
Phone: 1800 060 636

Website: Fredon Technology Pty Ltd

Jon Wood
Phone: 0448 055 424
Address: 123 Wetherill Street, Silverwater, NSW 2128
Email: jwood@fredon.com.au

Website: Integrate AV Pty Ltd

Katrina Spiller
Phone: 1800 742 748
Address: Level 4, 384 Eastern Valley Way, Roseville NSW 2069
Email: sales@integrateav.com.au

Website: The School Locker

Tim Muller
Phone: 0431 628 203
Address: 103 Hyde Road, Yeronga, Brisband QLD 4104
service@theschoollocker.com.au

Helpdesk
Phone: 07 3848 5887

Website: Keepad Interactive Australia Pty Ltd

Kirsty Watts
Phone: 9390 9000 or 0402 835 400
Address: 42 Richmond Road, Homebush NSW 2140
Email: kirsty.watts@keepad.com

Website: Kookaburra Educational Resources Pty Ltd

Justin Bielefeld
Phone: 0439 999 027
Address: 5 Steel River Boulevard, Mayfield West, NSW 2304
Email: sales@kookaburra.com.au

Website : Modern Teaching Aid Pty Ltd (formerly Empowered Learning NSW Unit Trust)

Matt Brown
Phone: 0413 399 602 or 1800 353 276
Address: Level 1, 122 - 126 Old Pittwater Road,Brookvale NSW 2100
Email: mbrown@teaching.com.au

Website: Precision Aus Pty Ltd

Zubeen Moosa
Phone: 1300 286 022
Address: Unit 5 10 Lincoln Street, Minto NSW 2566
Email: zubeen@precisionindustries.com.au

Website: Quadient Australia (formerly known as Neopost)

Francois Rizk
Phone: 0413 124 087
Address: PO box 2172, Berala NSW 2141
Email: f.rizk@neopost.com

Helpdesk
Phone: 1800 422 405

Website: Technology Core Pty Ltd

Andy Penman
Phone: 0408454545
Address: 14-16 Helen Street Heidelberg West ,VIC 3081
Email: andy.penman@technologycore.com.au

Helpdesk
Phone: 03 9459 6900 (opt 2)

Website: Visionext Pty Ltd

Peter Hill
Phone: 1300 139 292 or  0403 259 935
Address: 42 Alexandra Crescent, Bayview ,NSW 2104, AUSTRALIA
Email: peterh@visionext.com.au

Website: Winc Australia Pty Ltd

Emma Le
Phone: 0457 592 505 or 1300 338 289
Address: Private Bag 16, Alexandria NSW 1435
Email: emma.le@winc.com.au

Code of behaviour

The supplier must, in carrying out this agreement, comply with Laws, the codes, policies and guidelines and standards listed in the contract, which includes Working with Children Check requirements, the Child Protection (Working with Children) Act 2012 (NSW) and all related Laws concerning child protection.

Compliance with these Laws will be at the Supplier’s cost. If requested by the Contract Authority or Customer, the Supplier must provide details of the Working with Children Checks undertaken for its Personnel within 1 Business Day of the Contract Authority or the Customer’s request.

Online catalogues and price list

View products of suppliers on this contract on eCatalogues.

To see pricing information you will need login access. Contact your agency administrator or the NSW Procurement Service Centre.

Discounts

If you are purchasing multiple Multimedia products, please ask the supplier whether a bulk purchase discount is available.

Ordering

  • Quotes must be obtained in writing by contacting the suppliers.
  • Customers are to refer to PBD-2018-03- Approved Procurement Arrangements for instructions as to engaging with the suppliers.
  • Each order placed in accordance with this agreement will create a separate customer contract under this agreement between the supplier and an eligible customer for the supply of the goods and services specified in that order

Invoicing

Eligible customers may specify the form in which invoices are to be submitted. For example, eligible customers may require consolidated invoices in a specified format for orders placed.

Unless otherwise agreed with an eligible customer, all invoices submitted by the supplier must be:

  • provided within 30 days after the date that the Customer signs the delivery docket, or for Products that are ordered with installation Services, the date that the Customer counter-signs the Completion of Works Certificate; and
  • be in the form of a valid Tax Invoice containing:
    • the Order number and account details required in order for Customers to make payment;
    • an itemised account that enables the Customer to understand what Deliverables the invoice covers and the Price payable;
    • the dates and period to which the invoice relates; and
    • any other information reasonably requested by the Customer.

This is called a correctly rendered invoice.

Delivery

Delivery of products to all eligible buyer locations within NSW.

Delivery of products and installation where applicable to any NSW region will comply with service level agreements.

Government taxes and charges

All taxes, duties and charges imposed or levied in Australia or overseas in connection with the performance of this agreement will be borne by the supplier.

Third party purchasing

Clause 6 of the Public Works and Procurement Regulation 2019 allows the NSW Procurement Board to provide access to suppliers of public sector bodies to state contracts standing offer agreements for the provision of goods and services. These suppliers are known as Nominee Purchasers. The public sector bodies making the nominations are known as Nominating Agencies.

'Nominee Purchaser' means a supplier to a public sector agency, nominated by the public sector agency to be authorised to place Orders under Standing Offer Agreements for works done as such a supplier and registered by NSW Procurement.

Access of nominee purchasers to NSW Government contracts standing offer agreements:

  • is limited to standing offer agreements relevant to the contract between the nominating agency and the nominee purchaser, and which are specifically listed in the nominee purchaser’s registration and
  • is for a fixed period of registration, usually ending on the completion of the term of the contract between the nominating agency and the nominee purchaser.

A nominee purchaser must not purchase goods or services under a NSW Government contract standing offer agreement, unless they are related to its obligations under a contract with a public sector agency and are used during the term of such a contract or included or incorporated in works, goods or services to be provided to the public sector bodies.