How to buy

Date: 20 Dec 2019 - 13 Oct 2020
Updated: 13 Oct 2020
Type: Whole of government


For pricing information, contact:

  • the supplier (view contact details in 'list of suppliers'), or
  • the contract owner (click 'contract owner' above)


The minimum discount rate for Oracle software licenses is 67%.

There may be further discounts on bulk purchases and bundles. Oracle also offers a fixed professional services fees and training and education.

The software support service fee increases set out above do not apply to the renewal of any software support services contract entered into during the term of the head agreement, such renewal to be at the customer’s request and for a period of no less than 24 months (2 renewal license years) and up to 36 months (3 renewal license years). The customer needs to issue a purchase order for the multiple years of support upfront and will be invoiced annually in advance.

Note: the preceding paragraphs do not apply to the licensed software and software support services referred to in the Oracle BOAC (Back Office Application Consolidation) bundle for NSW Health.


Under the ICT software agreement, a customer contract can be formed between the customer and supplier by completing and mutually acknowledging and signing the general order form.

The general order form to be used is in adherence with the terms and conditions set by Procure IT version 3.1 framework.

The customer is to ensure that the quotation does not contain any conditions, if accepting a quote.

Government taxes and charges

All taxes, duties and charges imposed or levied in Australia or overseas in connection with the performance of this agreement will be borne by the supplier.

Third party purchasing

Clause 6 of the Public Works and Procurement Regulation 2019 allows the NSW Procurement Board to provide access to suppliers of public sector bodies to state contracts standing offer agreements for the provision of goods and services. These suppliers are known as Nominee Purchasers. The public sector bodies making the nominations are known as Nominating Agencies.

'Nominee Purchaser' means a supplier to a public sector agency, nominated by the public sector agency to be authorised to place Orders under Standing Offer Agreements for works done as such a supplier and registered by NSW Procurement.

Access of nominee purchasers to NSW Government contracts standing offer agreements:

  • is limited to standing offer agreements relevant to the contract between the nominating agency and the nominee purchaser, and which are specifically listed in the nominee purchaser’s registration and
  • is for a fixed period of registration, usually ending on the completion of the term of the contract between the nominating agency and the nominee purchaser.

A nominee purchaser must not purchase goods or services under a NSW Government contract standing offer agreement, unless they are related to its obligations under a contract with a public sector agency and are used during the term of such a contract or included or incorporated in works, goods or services to be provided to the public sector bodies.