Scope

Updated: 20 Jul 2020

Range of products and services

The following products are available under contract 370 via card purchases:

  • ethanol blended fuel
  • unleaded petrol
  • premium unleaded petrol
  • automotive diesel fuel
  • automotive liquefied petroleum gas (LPG)
  • biodiesel
  • ad-blue
  • car wash.

Any other fuel product that may be available over the term of the proposed agreement.

Non-contract products

It is also to buy other non-contract products on fuel cards, including lubricants, car wash and auto care.

Upon setup of the card, the option to allow these products to be purchased on the card must be checked. Alternatively, the allowed products may be changed by contacting the supplier.

  • unleaded petrol
  • premium unleaded petrol
  • automotive diesel fuel
  • automotive liquefied petroleum gas
  • biodiesel
  • car wash

Supplier

Card fuels offered

BP Australia

  • unleaded petrol
  • premium unleaded petrol
  • automotive diesel fuel
  • automotive liquefied petroleum gas
  • biodiesel
  • car wash

Caltex Australia Petroleum Pty Ltd

  • unleaded petrol
  • premium unleaded petrol
  • automotive diesel fuel
  • automotive liquefied petroleum gas
  • biodiesel
  • car wash

Viva Energy (via Shell Card)

  • unleaded petrol
  • premium unleaded petrol
  • automotive diesel fuel
  • automotive liquefied petroleum gas
  • biodiesel
  • car wash

Key contract features

The benefits of the fuel contract are many and include the following:

  1. Very competitive contract prices are available all year round.
  2. Better value – improved commercial arrangements including greater discounts at point-of-sale, volume discounts and early payment benefits.
  3. Key feature of choice between discount off the pump price or wholesale price, whichever is better.
  4. Continued ample coverage state-wide for supply of fuel.
  5. Opportunity for further savings through:
    • Implementing the preferred option of direct debit payment from early 2016 onwards. This can improve efficiency and take advantage of discounts fuel companies offer for early payment.
    • Active category management with agency fleet managers to direct buyers to best price per fuel type, per supplier.
  6. Credit in the form of payment terms of up to 21 days from the end of the month of purchase is available. Contract prices are verified to ensure that prices charged by suppliers are correct.
  7. Fuel transaction data is available in a number of formats, free of charge, to import into fleet and/or finance systems.

Complaints and disputes

If case of a dispute, both the buyer and the supplier must use their best efforts to resolve it.

The buyer should speak to the supplier's customer service representative first. If they can't solve the matter together, the buyer should then contact NSW Procurement.

If the dispute cannot be resolved by mutual agreement of both parties in consultation with NSW Procurement, it will be referred for expert determination. This more formal process will need a higher level of detailed documentation, correspondence and records.

Eligibility to use contract

Public bodies can purchase from NSW Government contracts under Clause 6 of the Public Works and Procurement Regulation 2019.

How to register as an eligible buyer

To register as a new customer please complete the online registration form.

Once approved, you will be advised of your authorised buyer identification number and you are then eligible to use the NSW Government contracts. Please be aware this registration process may take approximately eight weeks.

Please email nswbuy@treasury.nsw.gov.au if you have any problems completing your application form or if you wish to check your registration status.